Our Returns & Shipping Policies

We do our best to ship all orders within 72 hours from the time they are placed.

Your satisfaction is fully guaranteed. We will provide a full refund within 14 days after you receive your SpiderPro System.

Send returns (full postage paid) to:

33 Forest Acres Rd.
Ithaca, NY 14850
USA

Your return package must include a copy of your order reciept. Contact us before sending your return if you do not have your receipt.

The SpiderPro and Black Widow Holsters are warranted from manufacturer's defects for a period of one year (read our full warranty here).

For international orders, customs fees (if applicable) are paid by the recipient.